Code3 Security is a quality-driven company. We provide quality security based on client specifications and our pledge of partnership, commitment, and continuous improvement.
Security Officer Screening
The best way to ensure the most reliable security is to put the best possible candidate for the job in the position. That's why Code3 Security uses an extensive screening process when hiring and continues with intensive candidate evaluation for specific jobs. Instead of "screening-out" undesirable candidates for jobs, Code3 Security concentrates on "screening-in" the best candidate, matching the skills of the officer to the skill requirements needed for the job. Code3 boasts an impressive average of 12 hours of managerial time spent on candidate evaluation before any job offer. The typical screening process could include:
Review of company standards and account job specifications
Utilization of "person specifications"
Telephone pre-screens
Applicant video and application review
Pre-qualification interview
10-year employment background check
Personal reference check
Military records check
Written honesty evaluation (where permitted by law)
Client involvement and recommendations
State registration and fingerprinting
Drug screening (where permitted by law)
Proof of legal right to work
Orientation testing and evaluation sessions
File review and interview by Code3 management
Training
Code3's commitment to employee training and development is second-to-none in the contract security industry. Well-designed, professionally executed training programs help produce knowledgeable and motivated employees, which results in lower turnover, less absenteeism, and higher standards of performance than most of our competitors in the industry.
Code3 core training programs include:
Security Officer Basic Training Course (SOBC)
OJT Checklist and OJT Guidebook for Security Officers
Refresher Training or "Retraining"
The Self-Study Series correspondence course
Practical Supervision Workshop
Account Managers' College
START Orientation Program for new salaried and staff employees
Code3 also maintains an up-to-date library of training and developmental videos, as well as a network of other resources to ensure that training is a continuous process.
Supervision and Management
Code3's management style is proactive and personal. Our extensive network of branch offices puts management right at your doorstep, and the local management team is both accessible and accountable. At any given time, there are several qualified people to handle any challenge: the Branch Manager, Account Manager, Business Development Manager, Operations Supervisors, Client Service Coordinators, and Field Supervisors. These people are backed up with support from Code3's regional and corporate levels.
Post Orders
To ensure continuity in security officer service delivery that meets your standards, Code3 develops and maintains well indexed, site-specific written instructions known as post orders for the officers on duty for each post on your site. These post orders are offered in manual or computerized formats and compile detailed instructions designed for quick reference in case of emergency. The post orders correspond with written tests to ensure continued officer training.
Code3 audits your post orders on a regular basis. Our standardized format enables us to easily update the instructions and incorporate special directions. Proper documentation of procedures is just one more way Code3 maintains quality.
